Social Security extended its online service hours for certain business transactions. The hours are now Monday through Friday, 6 a.m. to 1 a.m.; Saturday, 8 a.m. to 11 p.m. and Sunday, 8 a.m. to 8 p.m. Internet customers can access the following services during those time periods:
• Request a Social Security Statement – The Statement provides a record of a worker’s lifetime earnings and estimates of Social Security retirement, survivors and disability benefits. Although the request can be made online, Social Security will mail the response.
• Request a Social Security Benefit Verification Statement – This letter confirms Social Security benefit information and is used to obtain services or other benefits.
• Apply online for Social Security retirement benefits.
• Request a Medicare replacement card for a lost, damaged or missing card.
• Obtain information about and directions to the nearest Social Security office by simply typing in the appropriate zip code.
• Request a replacement for a lost, damaged or missing SSA-1099 – This form provides a summary of all Social Security benefits paid for a previous year. It is used to complete an individual’s federal income tax return to find out if any benefits are taxable.
To obtain any of these services, log onto Social Security’s website, www.ssa.gov.