Hudson Reporter Archive

Throwing the book Libraries suffering circulation drops; increased Internet use may be culprit

Rising Internet use at home may be the reason that libraries across the state and in Hudson County are experiencing declining and stagnant circulation numbers. Recent state figures reveal that few libraries in Hudson County are experiencing an increase in circulation as concern grows about the effects of the Internet. From 1997 to 1998, countywide circulation dropped 12 percent from 977,269 to 859,000, according to Bob Fortenbaugh, a public library consultant at the New Jersey State Library. “To see that drop probably puts them towards the bottom of the ladder,” Fortenbaugh said. “It certainly doesn’t paint a good picture. Technology has impacted libraries, and many library directors and boards are concerned with the decline, which some attribute to the rise of the Internet and home computer usage.” Indeed, state figures reveal that circulation has decreased at most public libraries in the county (see chart). Weehawken’s decrease is a result of the library’s lengthy closure for renovations, said the library’s director, Phil Greco. Although state figures reveal a circulation decrease at the Hoboken library from ’97 to ’98, that library, as well as the Secaucus Public Library, experienced a reversal in the trend the following year. Bruce Massis, the Hoboken library’s director, said the library has experienced a 21 percent circulation increase from 21,701 in 1998 to 27,521 since mid-1999. He credited the increase to system upgrades. The library recently joined the Bergen County Cooperative Library System (BCCLS, pronounced “buckles”). BCCLS is a consortium of 72 libraries that allows members to borrow up to 50 books at one time from a combined collection of 5 million items. Kathy Steffens, director of the Secaucus Public Library, said the library has experienced a 6 percent increase in circulation from ’98 to ’99, but this increase is based on BCCLS statistics rather than state figures. BCCLS only measures books circulated through its computer system. Books borrowed through traditional means are not taken into account. The state measures all circulation numbers including those from BCCLS. Weehawken, North Bergen and Bayonne are also members of BCCLS, which has been criticized by some library directors outside the county as producing inaccurate statistics. Whose stats are right? But Robert White, executive director of BCCLS, said he is suspicious of state findings on circulation. He said they are based on yearly questionnaires that libraries fill out. “Most of those state statistics were just fiction,” he said, “because many libraries were not automated.” He added that library must find ways to project circulation accurately and become better equipped for the impact of the Internet on circulation. “Now people come in to surf on the Net and not read a book,” he said, “so [it shows up as] no circulation.” “The Internet is going to have some effect,” said Steffens. “But not everyone has access to it.” Home access to the Internet has increased. According to a July ’99 report by the U.S. Department of Commerce, at the end of 1998, more than 40 percent of American households owned computers, and one-quarter had Internet access. “Libraries saw a decrease in circulation when this last generation became accessible to the Internet,” said Fran Ware, who is head of operations at the Jersey City Public Library. “We can’t do things the old way. The library has to reinvent itself.” “Right now we’re holding our own,” said Patricia Tumulty, executive director of the NJ Library Association. “So far, circulation is holding steady. It hasn’t decreased dramatically. But as the number of people using the Internet increases, we’ll see.” Can’t beat ’em; join ’em Rather than complain about increased technology, many libraries are providing their own Internet services. This year, the Hoboken library finally scrapped its old card catalog system in favor of the electronic BCCLS system. They had made Internet access available a few years ago. Massis attributed the circulation growth since mid-’99 to increased Internet use at the library. Many people now visit libraries for Internet access, said Massis, who cited a survey released last year by the American Library Association (ALA). According to that survey, 73.3 percent of public libraries in the U.S. provide Internet access. Massis believes libraries with Internet access will become a source for those that do not have home computers. But Massis still fears the effects of technology on the amount of people taking out books. “It’s a little scary,” he said. “Who knows what’s going to happen. I’m scratching my head over this as well as every other director. We’re trying to get them to read.” Tumulty said libraries must adapt to changing times. “We see our role changing into one of helping people,” he said. “I think the Internet is becoming another part of the library service. They come to learn how to use the Internet.” Lynne Bradley, director of the American Library Association, said there is still an advantage to using the library for research rather than the Internet. “There are issues about content on the Internet not always being reliable because of content tampering,” Bradley said. “Parts of the Internet bar you from exchanging or copying information. So even those that have access to a computer from home are not going to have access to the information they need.” Massis believes that no matter the outcome of increased Internet use, “Libraries are not going to suffer, and books are not going to disappear. People like the smell of a book and the crack of the pages.” “I’m scratching my head over this as well as every other director. We’re trying to get them to read.” – Hoboken Library Director Bruce Massis

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